Terms and Conditions



These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Nature’s Aid’s use of cookies in accordance with the terms of Nature’s Aid’s privacy policy.

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Thank you for shopping at Nature’s Aid. We offer FREE shipping on all orders that meet minimum order requirements. $50.00 for USA orders, $100.oo for orders outside the USA.

If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that the following conditions are met:

The product was purchased in the last 15 days.

The product is in its original packaging.

Send the product with its original packing to:

Nature’s Aid

Attention: Customer Service, Returns

C1-360 York Rd., Niagara-on-the-Lake, ON, L0S 1J0, Canada

Refunds and Processing:

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return and will be issued in the original form of payment.
  • Unfortunately we cannot refund shipping charges.

Damaged items: If you received a damaged product, please notify us immediately for assistance.

Sale items: Sale items can be returned for a refund.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 1.866.504.2334

By email: customerservice@naturesaid.ca

By visiting this page on our website: naturesaid.ca/contact 


Privacy Policy

Personal information collection

Nature’s Aid may collect and use the following kinds of personal information:

  • information about your use of this website
  • information that you provide using for the purpose of registering with the website, including queries, successes stories shared, etc.
  • any other information that you send to Nature’s Aid.

Using personal information

Nature’s Aid may use your personal information to:

  • administer this website;
  • publish information about you on the website (retailers only);
  • send to you statements and invoices (retailer’s only);
  • send you marketing communications.

Nature’s Aid will never sell your personal information to third parties for financial gain.

Where Nature’s Aid discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Nature’s Aid may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Nature’s Aid will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Nature’s Aid will store all the personal information you provide [on its secure servers].

Cross-border data transfers

Information that Nature’s Aid collects may be stored and processed in and transferred between any of the countries in which Nature’s Aid operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website will be published on the Internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

Nature’s Aid may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites. Nature’s Aid is not responsible for the privacy policies or practices of any third party.

 License to use website

Unless otherwise stated, Nature’s Aid and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website, except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Nature’s Aids express written consent.

You must not use this website for any purposes related to marketing without Nature’s Aid’s express written consent.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Nature’s Aid a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.

Linking Policy

Status of linking policy

Nature’s Aid welcomes links to this website made in accordance with the terms of this linking policy.

This linking policy is intended to assist you when linking to this website

Links to this website

Links pointing to this website should not be misleading.

Appropriate link text should be always be used.

From time to time the URL structure of this website may be updated, and unless Nature’s Aid agrees in writing otherwise, all links should point to naturesaid.com or naturesaid.ca

You must not link to this website using any inline linking technique.

You must not frame the content of this website or use any similar technology in relation to the content of this website.

Links from this website

This website includes links to other websites owned and operated by third parties. These links are not endorsements or recommendations.

Nature’s Aid has no control over the contents of third party websites, and Nature’s Aid accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Removal of links

You agree that, should Nature’s Aid request the deletion of a link to our website that is within your control, you will delete the link promptly.

If you would like Nature’s Aid to remove a link to your website that is included on this website, please contact Nature’s Aid using the contact details below. Note that unless you have a legal right to demand removal, such removal will be at our discretion.

Changes to this linking policy

Nature’s Aid may amend this linking policy at any time by publishing a new version on this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Nature’s Aid makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Nature’s Aid does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any medical matter you should consult an appropriate professional.

Limitations of liability

Nature’s Aid will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Nature’s Aid has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Nature’s Aid’s liability in respect of any:

  • death or personal injury caused by Nature’s Aid’s negligence;
  • fraud or fraudulent misrepresentation on the part of Nature’s Aid; or
  • matter which it would be illegal or unlawful for Nature’s Aid to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Nature’s Aid has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Nature’s Aid’s officers or employees in respect of any losses you suffer in connection with the website.

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Nature’s Aid’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Nature’s Aid.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify Nature’s Aid and undertake to keep Nature’s Aid indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Nature’s Aid to a third party in settlement of a claim or dispute on the advice of Nature’s Aid’s legal advisers) incurred or suffered by Nature’s Aid arising out of any breach by you of any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Nature’s Aid’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Nature’s Aid may take such action as Nature’s Aid deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Nature’s Aid may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


Nature’s Aid may transfer, sub-contract or otherwise deal with Nature’s Aid’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with the privacy policy and linking policy, constitute the entire agreement between you and Nature’s Aid in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Ontario Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Ontario.

Registrations and authorisations

Nature’s Aid is registered with the Canadian Health Food Association https://www.chfa.ca

Nature’s Aid’s HST number is 87106-8698-RT0001

Nature’s Aid’s details

Nature’s Aid is part of Rule 1 Inc

Nature’s Aid is registered in Ontario under registration number 871068698.

Nature’s Aid registered address is 1-360 York Rd Niagara-on-the-Lake

You can contact Nature’s Aid by email to info@naturesaid.ca

Credit: Part of this document were created using a Contractology template available at http://www.freenetlaw.com.